Pudu robots in the automotive industry

Robots that support sales in car dealerships – is this possible? In the offer of LSI Software, the general distributor of the Pudu brand, there are devices that can be hired to work in the service. The first companies have already decided on them. What tasks can be loaded by the robot working in the salon, and what experience does it provide to customers?

Robots in the automotive industry

The average annual sales volume of industrial robots in Poland is about 2500 units. Half of the devices purchased go to the automotive industry, where they are trusted with complex and highly repeatable processes. For the industry, robotics is not only a way to increase staff shortages, but also the changes that are taking place in the automotive market. This allows, on the one hand, to significantly reduce production costs, improve the quality of finished products and, above all, increase productivity. In the market of robots and industrial automation, it is the automotive industry that creates the greatest demand for such solutions. Although robot sales declined slightly during the pandemic, most analysts predict that it is thanks to robots that we will be able to quickly recreate the state of the economy before the pandemic. Many manufacturing processes in the automotive industry are optimized specifically for robots with virtually unlimited productivity. Emerging humanoid devices have also easily made their way into car dealerships, where they seem like the perfect complement to the current range of vehicles equipped with state-of-the-art technology.

A robot salesperson?

Until recently, robotization seemed like a threat to people that was supposed to put them out of work. Meanwhile, devices that have flourished in the industry for several decades can free up workers and increase the value of human labor. According to reports assessing the share of robots in the labor market, collaborative devices should primarily perform the heavy and monotonous work that humans have done so far. The same applies to robots working in the service sector. Digital devices won't replace human contact, but they can do extra work for it, delivering the customers you expect today. — modern technological solutions. In car dealerships where potential buyers are looking for new cars equipped with modern technology, the presence of a robot seems like a valuable shopping experience. What features can sellers expect that are supported by modern robots? KettyBot?

  • the first impression is a greeting in the living room. The robot will perfectly prove itself in the role of a greeter who will give guests a first, positive impression,
  • escort / excursion - optimization of the robot's route allows an unlimited number of configurations. The client can be assigned to the first vacant position or given a guided tour of the exhibition,
  • Distribution-the KettyBot robot's shelves are equipped with special sensors and controls. You can place advertising materials on them, and KettyBot will be happy to tell the client which leaflet to turn to,
  • Coffee time-KettyBot will allow you to take better care of the customer. Instead of leaving the customer alone in an important purchase decision, they can ask KettyBot to bring coffee, documents, or additional promotional materials.,
  • source of information - our digital assistant can serve as a mobile source of information and be at the client's command at any time.

Pudu robots as an industry innovation

Thanks to the robot, we have the possibility of constant contact and customer service. From the very beginning, we can establish relationships that are easier to pierce into sales success. Work However, KettyBot is, above all, a unique sales experience that enhances the sense of innovation and modernity in the car dealership. The ability to communicate with the robot, sensitivity to touch and careful movement between obstacles make it easier for customers to transfer their passion to the product offered in the salon. The uniqueness and freshness of the solution is an advantage of those salons that will be the first to start working with robots. Due to the complex labor market, robots will increasingly appear in the service sector, and in the coming years, contact with such devices will be much more common.